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Uhlmann Pac-Systeme GmbH & Co. KG

Customer Support Engineer (m/f/d)

 ID-NR.: 88401
 zuletzt aktualisiert: 31.08.2022 Arbeitsort: / 7082 Towaco (Österreich)
 Beschäftigung: Vollzeit
Uhlmann Pac-Systeme GmbH & Co. KG

We develop and manufacture innovative packaging systems for pharmaceutical products with more than 2,500 employees worldwide. Our position as a global leader is mainly owed to one thing: our customers’ trust in the top performance of our team. Motivated, hard-working and innovative employees therefore are the foundation of our success.

Customer Support Engineer (m/f/d)

07082 Towaco

These tasks await you:

  • You will work within Customer Support and provide 1st level support to our customers with focus on electronical incidents
  • You will record cases and carry out the necessary troubleshooting and complaint management and handle these independently
  • As part of the root cause analysis, you carry out methodical troubleshooting
  • You create problem solution articles (Problem, Root-Cause, Solution)
  • You will be responsible for coordinating and finding solutions together with the 2nd and 3rd level support in the specialist from Uhlmann Germany
  • To ensure that we are available for our customers around the clock, you will be part of our 24/7 support team

This is how you convince:

  • You have a technician or college degree in the direction of electronics or mechatronics with corresponding professional experience
  • Experience with Schneider and Beckhoff components
  • You have a strong customer orientation and excellent communication skills
  • You are analytical, problem-solving oriented and enjoy working in a team
  • You are open to new challenges and see problems as opportunities
  • You have proficiency in English (Reading & Writing)
  • You bring along the willingness to travel required for this job

Gert Jaudas

Director Human Resources

+49 7392 702-8665


Uhlmann Pac-Systeme GmbH & Co. KG Telefon: +49 7392 702 0
Uhlmannstr. 14-18 Telefax: +49 7392 18972
88471 Laupheim Email: Adresse
Ansprechpartner: Gert Jaudas Homepage: Homepage
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Branche: Maschinenbau u. Anlagentechnik
Berufsgruppe: Technische Berufe
Position: Fachkraft

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